Conway by goSIT Mid-back Guest Chair, Dark Charcoal

National Office Liquidators (NOL) warranty obligations are limited to the terms set forth below: 

The NOL Inside Job chair warranty below only covers items that are listed as being under the NOL warranty.

NOL, as defined below, warrants the pneumatic cylinder on Inside Job branded chairs from nolstore.com for a period of (1) one year from the date of retail purchase by the original purchaser ("Warranty Period") under normal use.

All warranties are limited to the original purchaser for part-time commercial usage defined as a twenty hour week by persons weighing 200 lbs or less. This warranty does not cover labor, freight or damages caused by neglect, abuse, misuse, alternations or damage caused during shipment or by fire, flood or other natural disaster.

If a hardware defect arises and a valid claim is received within the Warranty Period, at its option, NOL will either (1) repair the hardware defect at no charge, using new or refurbished parts, or (2) exchange the product with a product that is like new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product..

NOL may request that you replace defective parts with new or refurbished user-installable parts that NOL provides in fulfillment of its warranty obligation. A replacement product or part, including a user-installable part that has been installed in accordance with instructions provided by NOL, assumes the remaining warranty of the original product or SIXTY (60) DAYS from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes NOL’s property. Parts provided by NOL in fulfillment of its warranty obligation must be used in products for which warranty service is claimed. Any defective hardware piece must be received back into warehouse before ANY replacement or refund will be issued.

This Warranty is expressly limited to the repair or replacement of parts and/or components and applies only under conditions of normal use. Inside Job chairs are not to be used for standing upon, arms should not be sat on or used as standing support, nor must the weight loading capacity be exceeded. Any damage to castors, arm pads or gas lifts due to abuse or misuse will invalidate the warranty.

This Limited Warranty does not cover: 1) the purchaser's own fabric; 2) defects caused by improper assembly or dis-assembly; 3) defects occurring after purchase due to product modification, intentional damage, accident, misuse, abuse, negligence or exposure to the elements; 4) cosmetic damage, 5) labor or assembly costs, 6) damage caused by a carrier or transportation of the product from one location to another, and 7) daily usage in excess of a single work shift.

Except as provided herein, NOL makes no other express or implied warranties, including without limitation any implied warranty of merchantability or fitness for a particular purpose. NOL is limited in its duty and shall have no liability or responsibility to the purchaser or any other person or entity with respect to any liability, loss or damage caused directly or indirectly by use of the product, including, but not limited to, any incidental or consequential damages. The warranty service we provide will only extend to our continental U.S customers (Continental U.S. does not include Puerto Rico, Guam, Alaska, or Hawaii). If you have forwarded the merchandise outside the Continental U.S. the warranty will be void. NOL uses 7-10 business day shipping with FedEx, UPS Ground or semi-truck freight. Delivery across continental U.S. only. (Continental U.S. does not include Puerto Rico, Guam, Alaska, or Hawaii.)