Customers can have reasons for not coming back to you for repeat business. Sometimes, it’s a personal preference, or you may no longer supply what they need. But if the reason is because of something that you or your employees did, then that is a problem. So, what are some mistakes you or your employees could be doing that may be driving business away? Common mistakes which can be made There are some common mistakes...
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Sometimes it may cross your mind why your business needs an HR department. But if you think about it, the HR department is always working steadily in the background of your business making sure everything is running smoothly. They are important in many areas; from strategic planning to the image of the company. So below are the different departments of HR and how they work within your business. Training and development: The Human Resources Department...
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Whether you know it or not, there are rules for business office etiquette. If you aren’t aware of these rules, then you may lose opportunities for advancement because others will believe your unprofessional. So, there are rules about behavior in a cubicle, how to give a proper handshake and lots more. Knowing these rules is important to your career, so a review of them is a good idea. Below are some of the rules and...
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Companies are finding out that hiring telecommuters is a sound investment dealing with both time and money. Since communicating with other businesses all over the world is more and more common, hiring a person who works from home, or even a coffee shop with Wi-Fi can have many benefits. Also, if your company is new and your budget is tight, hiring a telecommuter can costs lower costs while broadening your network of employees and your...
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Executives in small companies assume they don’t need to worry about details like employee handbooks. The handbooks seem like details that are only necessary for larger companies with many workers. This is a common misconception. An employee handbook is critical for companies of every size. It helps both the employer and the employees. Another misconception among small and large companies is that an employee handbook only needs to be created once. In reality, the document...
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When you’re working with other people, your goal is usually to get as much information as possible. For example, when you are interviewing someone, you want to know as much about the person as you can. When you are problem-solving as team, you need to be open to as many ideas as you can generate. In a conflict management situation, you need to learn as much as you can about the problem so you can...
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Policies and procedures are in place to help your department and company run effectively. Workplaces need effective policies and procedures to address a wide variety of issues including employee behavior, disciplinary actions and legislation. Other policies address issues like professionalism, the company’s values, planning, performance reviews, roles and responsibilities. Sometimes, it may seem like there are more policies and procedures in your organization than are necessary. In some instances this is the case, but often,...
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Salaries are an important part of the employee experience. Well-paid employees feel appreciated for their contributions to the company. Underpaid workers are often frustrated, especially when the company is doing well financially and the rewards aren’t shared. They feel unappreciated and overlooked. This frustration can easily lead to a number of issues. These include substandard performance, bad attitudes and ultimately, significant turnover. Employees shouldn’t have to ask for salary increases. It’s embarrassing and many people...
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Privacy is important to everyone. Privacy can refer to many different things, including personal property, personal information and work performance. As an employer, it’s important to consider these issues and provide your employees with appropriate protection. If you don’t protect employee privacy, it will have a negative effect on morale. Employees won’t trust management. Over the long term, if they don’t trust management, they are unlikely to view the company positively and are more likely...
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Whether you are preparing to file your taxes or preparing yourself for the upcoming year, it’s a good idea to learn about all possible deductions that may apply to your situation. If it’s near tax time, you can ask your tax preparer to investigate these deductions. If you’re preparing for the upcoming year, you should know what it takes to qualify for a potential deduction. The home office deduction has always been a confusing situation for taxpayers. Many...
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