If you’re a boss, you could be the primary reason your employees either love or hate their job. The boss is the person who connects all the employees to the organization. If the boss is a bad one, then the employees will eventually find employment elsewhere. A good boss encourages the employees who work for him or her as well as respects them. But what else can make you a good boss?
- Set clear expectations and keep your employees informed: When you hire new employees, sit down with them and identify your priorities within the job. If you do performance reviews, discuss how they’re handled. Now discussing your expectations can be done in different ways. You could discuss them in a formal setting, or in an informal conversation when you have a specific problem or issue that needs dealt with. Additionally, because you know what the overall picture is that you’re trying to achieve within the company, it is wise to explain to your employees what your goals are. This serves two purposes; everyone is on the same page, and the employees feel that they are an important part of the organization.
- Give important feedback: A good boss doesn’t wait until a performance review to talk about a problem. If you wait until the review, the employee could leave wondering why you didn’t say something sooner. If you talk about it when the problem happens, it’s more of a conversation as opposed to a negative feedback during a review.
- Recognize efforts being made: Your employees need to feel that they and their work are appreciated. People thrive on being recognized for their achievements. Positive reinforcement goes a long way. So, if you mention when you notice that your employee is doing something well, then you’ll get more of the same kind of performance. Everyone likes to be noticed and told that they’re doing a good job.
- Be inclusive: Employees want to be contributing members of a team and feel equal to the other employees. A boss who has it together will create a work environment then which is based on trust, respect and integrity. Plus, it also a good point to encourage innovation by your employees, by having them give feedback and by them using their creativity for your gain. When a working atmosphere is such as this, employees will flourish readily.
- Get to know who works for you: A good boss knows something about every employee. You stop to say hello and make yourself available if needed. If an employee wishes to speak to you, you make time for that employee too. You need to take a personal interest in your employees lives because they are interested in your life. So, for instance, if there is a problem at home and an employee asks about whether flextime is available, give it serious consideration. By showing an interest in your employee, the employee knows that you care and will be more committed to the job.
- Fit the employee to the job: A good boss will observe employees to find out what skills and instincts they have. You should talk to your employees about what part of the job they enjoy the most as well then. By knowing if the employee is happy or not, you can increase employee satisfaction as well as keeping turnover low too. You also want to make a personal investment in your employees. So, sit down with them and discuss what goals it is that they have and what you can do to help them achieve those goals.
- Encourage learning from mistakes: If mistakes are made, encourage learning from the mistake, not the fear of making mistakes. This does not include gross incompetence, of course, but by encouraging your employees to push their personal limits, attempting to try something new and different and grabbing opportunities, this encourages growth. So don’t be afraid to let your employees try new ideas. They will become more confident and become valuable assets to the company.
If you’re a good and supportive boss, then you’ll get the most out of your employees. Happy employees are hard working employees.