In-box clutter is the bane of many people’s existences. You’ve probably experienced this yourself. A few emails turn into dozens and then hundreds. In some companies, employees and managers spend hours reading emails that add nothing to their productivity and take time about from performing their jobs. The more you can cut down on email clutter, the more time you’ll free up to accomplish other tasks. You’ll also contribute less to the clutter on other people’s email boxes. One...
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When employees aren’t performing well, there can be many different reasons for the problem. It’s important not to make assumptions about the issues. You need to investigate the situation so that you can understand all the factors that contribute to low performance. Many different factors can contribute to sub-par performance including low motivation, unsupportive management, technology issues or skill gaps. Skill gaps are a very common cause of performance problems. Often, if you investigate performance...
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Open spaces are very popular with office designers because they are motivating for employees and foster a team environment. These types of floor plans are also becoming widespread as companies strive to foster collaboration among employees. Open spaces have other advantages. They allow for impromptu meetings. Employees have more chances to interact with each other which helps them form strong relationships, especially with people they may not work with on a regular basis. Despite the...
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Your employees are the first contact that customers have with your company. That’s why it’s important that they project a positive image to customers. Otherwise, people will have an unpleasant experience with your company. Customers may perceive workers as lazy, rude, unhelpful or condescending. This can lead to lost sales from the customer. Even worse, customers will badmouth your company to their friends, relatives and on the internet. The company image can take a significant hit from incidents like this....
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Purchasing is a delicate topic in organizations. All companies deal with limited funds and there is competition among various individuals and departments for the money the company has available. If you want to be successful at selling to an organization, you need to understand how the company’s purchasing process works. You need to know who is influencing the buying decision and who is ultimately responsible for making the decision. It’s not always easy to make...
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Everyone gets frustrated sometimes. It’s to be expected when we are faced with conflicting demands, busy schedules, tight budgets and conflicts in the workplace. Some people are more emotional than others. It’s normal to expect a variety of personalities among employees. Differences enhance the team. Feelings can cause problems if they are strongly expressed. Emotional employees can cause problems on the team and cause others to see them in a negative light. Emotions used to be considered completely inappropriate...
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Companies have many different processes and policies. Sometimes, these processes and policies can seem frustrating and superfluous. There can be a lot of these regulations and sometimes the number of these processes and policies can increase over the years. Processes and policies aren’t the same thing. The company’s processes tell company employees how they should be doing their work. The policies define the company’s mission and outline how workers must behave in order to support that...
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The seating options at work are more important than you might realize. It’s tempting to order office chairs in bulk to same time and money. This blanket approach may be inappropriate because employees are different from one another. Investing in the proper seating might seem trivial if you don’t think about it carefully. The fact is that comfortable seating is important for employee comfort and productivity. The same-sized seating configurations are not appropriate for everyone....
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Employee and management development should be an ongoing process. There are many tools employees can take advantage of to gain skills and knowledge such as training courses, mentoring, on-the-job-training, certification courses, degrees and other methods. One tool you may not have considered for your own and your employees’ growth is reading. There are a wide variety of books, magazines and articles that can help you and your team learn many different types of information. Common...
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Your reception area is the first impression visitors have of your office. Most offices use standard reception seating with a few comfortable chairs and tables. If your company has a broad audience, including people of many different ages, capabilities and needs, you’ll need to adjust your ideas about appropriate reception seating. The old comfortable chair model won’t fit for a broad audience and you should consider some creative ideas. These include changes to seating and...
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