Purchasing is a delicate topic in organizations. All companies deal with limited funds and there is competition among various individuals and departments for the money the company has available. If you want to be successful at selling to an organization, you need to understand how the company’s purchasing process works. You need to know who is influencing the buying decision and who is ultimately responsible for making the decision. It’s not always easy to make...
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Everyone gets frustrated sometimes. It’s to be expected when we are faced with conflicting demands, busy schedules, tight budgets and conflicts in the workplace. Some people are more emotional than others. It’s normal to expect a variety of personalities among employees. Differences enhance the team. Feelings can cause problems if they are strongly expressed. Emotional employees can cause problems on the team and cause others to see them in a negative light. Emotions used to be considered completely inappropriate...
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Companies have many different processes and policies. Sometimes, these processes and policies can seem frustrating and superfluous. There can be a lot of these regulations and sometimes the number of these processes and policies can increase over the years. Processes and policies aren’t the same thing. The company’s processes tell company employees how they should be doing their work. The policies define the company’s mission and outline how workers must behave in order to support that...
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The seating options at work are more important than you might realize. It’s tempting to order office chairs in bulk to same time and money. This blanket approach may be inappropriate because employees are different from one another. Investing in the proper seating might seem trivial if you don’t think about it carefully. The fact is that comfortable seating is important for employee comfort and productivity. The same-sized seating configurations are not appropriate for everyone....
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Employee and management development should be an ongoing process. There are many tools employees can take advantage of to gain skills and knowledge such as training courses, mentoring, on-the-job-training, certification courses, degrees and other methods. One tool you may not have considered for your own and your employees’ growth is reading. There are a wide variety of books, magazines and articles that can help you and your team learn many different types of information. Common...
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Your reception area is the first impression visitors have of your office. Most offices use standard reception seating with a few comfortable chairs and tables. If your company has a broad audience, including people of many different ages, capabilities and needs, you’ll need to adjust your ideas about appropriate reception seating. The old comfortable chair model won’t fit for a broad audience and you should consider some creative ideas. These include changes to seating and...
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Policies and procedures are in place to help your department and company run effectively. Workplaces need effective policies and procedures to address a wide variety of issues including employee behavior, disciplinary actions and legislation. Other policies address issues like professionalism, the company’s values, planning, performance reviews, roles and responsibilities. Sometimes, it may seem like there are more policies and procedures in your organization than are necessary. In some instances this is the case, but often,...
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Some employees, especially those who are young and new to the business world, struggle with the concept of professional attire. They may have worked in other places where attire didn’t matter. Their internships might have been at companies with extremely casual dress codes. Or, in other cases, they receive the company dress code when they are hired and just don’t comply. They may think that they are complying or simply don’t think the dress code is important enough to...
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Change is a constant in the modern workplace. Rebranding and modernizing processes can be scary for business owners, managers and employees. Major changes like these can derail you if you don’t prepare for them ahead of time. You also need to manage things along the way so that the changes don’t cause too much stress for you and your team. If you don’t put change management processes in place, rebranding and modernization efforts can cause harm to your team....
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Storage is an ongoing concern in every office environment. Employees need a lot of different tools to do their jobs effectively, including technology, manuals, files, portable electronic devices, references guides and other job-specific tools. A cluttered office or desk makes it difficult to be productive. It also sends the message that the person is unorganized and unfocused. This can make the wrong impression on customers and colleagues. Security is also a concern. Many documents contain confidential information and employee belongings...
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