Do online reviews and social reputation matter to businesses? How they are shaping buying trend? There is a lot of talk about the importance of social media when it comes to marketing and sales decisions. This is important information for anyone with products and services to sell. The question is, how does social media actually affect the way people buy and how can you take advantage of it? There are a variety of social media sites that can...
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Managers, like everyone else, can run into problems at work. They can also experience personal problems. Most people make an effort to keep their personal problems separate from work as much as possible. They also try to keep their work problems from their interactions with team members. Some people are more successful with this than others. Unfortunately some of these problems will creep into your interactions with your manager. This can cause serious problems for your career and it’s...
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The human resources department at your company fills many different roles. Although some people dismiss human resources as a “soft” or an only occasionally useful department, it offers a great deal more to company than hiring, firing and employee counseling. The human resources department is a part of day-to- day life of an organization and it is important part of how the company functions. There are many common human resources that managers should be aware of. These issues...
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In-box clutter is the bane of many people’s existences. You’ve probably experienced this yourself. A few emails turn into dozens and then hundreds. In some companies, employees and managers spend hours reading emails that add nothing to their productivity and take time about from performing their jobs. The more you can cut down on email clutter, the more time you’ll free up to accomplish other tasks. You’ll also contribute less to the clutter on other people’s email boxes. One...
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When employees aren’t performing well, there can be many different reasons for the problem. It’s important not to make assumptions about the issues. You need to investigate the situation so that you can understand all the factors that contribute to low performance. Many different factors can contribute to sub-par performance including low motivation, unsupportive management, technology issues or skill gaps. Skill gaps are a very common cause of performance problems. Often, if you investigate performance...
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Open spaces are very popular with office designers because they are motivating for employees and foster a team environment. These types of floor plans are also becoming widespread as companies strive to foster collaboration among employees. Open spaces have other advantages. They allow for impromptu meetings. Employees have more chances to interact with each other which helps them form strong relationships, especially with people they may not work with on a regular basis. Despite the...
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Your employees are the first contact that customers have with your company. That’s why it’s important that they project a positive image to customers. Otherwise, people will have an unpleasant experience with your company. Customers may perceive workers as lazy, rude, unhelpful or condescending. This can lead to lost sales from the customer. Even worse, customers will badmouth your company to their friends, relatives and on the internet. The company image can take a significant hit from incidents like this....
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Purchasing is a delicate topic in organizations. All companies deal with limited funds and there is competition among various individuals and departments for the money the company has available. If you want to be successful at selling to an organization, you need to understand how the company’s purchasing process works. You need to know who is influencing the buying decision and who is ultimately responsible for making the decision. It’s not always easy to make...
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Everyone gets frustrated sometimes. It’s to be expected when we are faced with conflicting demands, busy schedules, tight budgets and conflicts in the workplace. Some people are more emotional than others. It’s normal to expect a variety of personalities among employees. Differences enhance the team. Feelings can cause problems if they are strongly expressed. Emotional employees can cause problems on the team and cause others to see them in a negative light. Emotions used to be considered completely inappropriate...
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Companies have many different processes and policies. Sometimes, these processes and policies can seem frustrating and superfluous. There can be a lot of these regulations and sometimes the number of these processes and policies can increase over the years. Processes and policies aren’t the same thing. The company’s processes tell company employees how they should be doing their work. The policies define the company’s mission and outline how workers must behave in order to support that...
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